The White Chapel Building
Address of Building
The White Chapel Building 10 Whitechapel High Street London E1 8QQ
Please visit the links below for general travel information and directions to the building.Map Link
Local Amenities and Discounts
Karolina Gasiorowska, the Building Manager is your first point of contact at The Whitechapel Building. She will ensure the smooth running of the building and can be contacted anytime Monday to Friday 8.00-6.00pm. In her absence please contact Gerhard Jacobs, the Security Manager.
Office Number: 0203 451 9002 Monday to Friday 8am - 6.00pm
Mobile: 07921 836502
Tel. no: 0203 451 9001
Mobile: 07776 852399
If you have any queries not answered by those in The White Chapel Management Team, please contact the Facilities Manager or the Property Manager.
Laura McBride, Katie Lewis and Anne Marie De-Cozar
Tel. no: 0203 451 9000
Laura, Katie and Anne are here to meet and greet visitors, and when requested will inform your receptionist of the arrival of a visitor. They are also very knowledgeable about the local area and can guide you in choosing restaurants, hotels, shops etc. Please see them for more details.
The reception is staffed Monday to Friday 7.00am – 7.00pm. Out of hours the security staff will take over these duties.
Switchboard: 0207 659 3000 Monday to Friday 9.00am - 5.30pm
DDI: 0207 440 3914
Mobile: 07872 127662
Out of hours: 0207 659 3000 (this is linked to an emergency contact service)
Switchboard: 0207 659 3000 Monday to Friday 9.00am - 5.30pm
DDI: 0207 659 3088
Mobile: 07515 919 700
Visitors and Deliveries
Visitors and Deliveries
Entry and identification are controlled by an electronic visitor pass system. Monday to Friday 7.00am - 7.00pm. Upon arrival, your visitor should go to the main reception where they will be issued with a site pass. Please notify reception in advance of guests arriving so the passes can be pre-printed and your guests will not be delayed. Should you have your own visitors sytem in place, please advise reception.
Out of hours access requires the use of an access fob or use of the entry system located on the totem at the main entrance. The security staff can either help as required.
Couriers / Deliveries
The reception staff and night security staff cannot sign for tenant deliveries.
All couriers will be directed to the relevant tenant and all large deliveries should be made via the goods lift. Alternatively deliveries can be made to the post room where they will be signed and scanned by the security guard and put away in a secured cage (one cage per tenant). Once the barcode on the parcel is scanned and the parcel details entered into the system, an automatic email will be generated and sent to the provided email address. When collecting the parcel, it will be scanned out and a tenant's signature will be required.
Please do not bring trolleys into the main reception area or into the passenger lifts.
Access and DDA Facilities
There are two disabled toilets located on each floor inside the tenants demise with exception of level 2 and 4 core C which can be found in the landlord's area. Each accessible toilet is equipped with call system which is linked to the security room.
There is one accessible WC/shower room at the ground level, also equipped with an emergency call system linked to the reception area.
There is a external DDA lift at the front of the building and an accessible ramp is also located at Whitechapel High Street elevation.
There are refuge points for disabled personnel in Core A and Core B. Please see your fire evacucation safety management plan for further details.
Bicycle Stores and Showers
We aim to promote green travel so there is a bicycle store with 187 bike racks and dedicated showers and lockers, which is accessed from the Braham Street side of the building.
There is no tenant or visitor parking directly on site.
For local street parking and car parks, please visit:
CCTV and Access Control
The CCTV is a web based digital system that can be viewed and recorded in real time. CCTV cameras are located around the building to monitor all access points.
All landlord's controlled external doors are alarmed.
The access control is controlled by ACT Win Pro (Access Control Technology) and monitored 24 hours a day.
We want the building to be maintained to the highest standards of cleanliness and we have a dedicated cleaning team throughout the day, for all the common areas and communal toilets.
If you encounter any problems please speak to the Building Manager or Reception.
The main reception, lift lobbies, stair wells (also known as core's A, B & C), toilets within the cores, bicylce store room, post room and loading bay and other external areas have been designated as common access areas. Fire regulations do not allow these common areas to be utilised for storage, display or other activities in connection with their business.
The White Chapel Building has 8 lifts serving all floors from the main reception area. All lifts automatically return to the ground floor if the fire alarm is activated.
It also has 1 goods lift located in Core B used for transporting deliveries into and out of the building and firefighting lifts in Cores A & C.
Smoking is not permitted anywhere within the curtilage of the building. This includes smoking and recharging of Electronic or E-Cigarettes.
There are male and female toilets and toilets on each floor in Cores A & C and two communal DDA toilets on floors 2 & 4 in Core C.
If you have any issues with the cleanliness or facilities, please contact the Buidling Manager or Reception.
Wi-Fi installed in the main reception area is available for all White Chapel visitors. Access details are provided at the Main Building Reception.
Health & Safety
Annual Fire Risk Assessments and General Risk Assessments are carried out annually by Derwent London's Health & Safety Team, relating to the landlord's areas only. To request a copy of the Risk Assessments please enquire with the Building Manager or the Derwent London Managment Team. Every tenant is responsible to conduct these Risk Assessments for their own premises.
It is important for everyone at the building to know the fire evacuation procedures in the event of an emergency. The procedures are below for information.
Should you have any questions relating to the landlord's risk assessments or fire evacuation procedures, please contact Derwent London's Health & Safety Team directly - James.Scully@derwentlondon.com or Marc.Heller@derwentlondon.com
Derwent London Sustainability Policy
Sustainability is very important for our business. Although we always seek to design and deliver buildings which are sustainable and efficient to run, rigorous management is still required in order to maximise performance and deliver the potential savings of which the buildings are capable. Coupled with this we believe it is important to engage proactively with you, our tenants to assist in helping you to operate your spaces as efficiently as possible, thereby making our management efforts even more effective.
To help with this we have included various pieces of information which you might find useful. These range from Green Travel Plans for your building, information on Green Forums and how to get involved through to cycle maintenance programmes and facilities.
Should you wish to discuss further any aspects with regards to sustainability in your building or space please speak to your Building Manager or contact the Derwent London Sustainability Team directly – firstname.lastname@example.org or visit http://www.derwentlondon.com/sustainability/
Refuse and Recycling
Where the landlord is responsible for the refuse collection at the property, attach is a schedule from the BPR Group listing the materials that can be recycled.
Secure Paper are part of the BPR Group and can arrange for IT and electrical items to be recycled or reused. Please see their leaflet for further information.
Green Travel and Survey
Derwent London is committed to a cleaner, greener environment for our employees, tenants and others around us and this extends right through to how we travel.
We ask you to encourage your staff to use sustainable means of transport to, from and during work and hope you can help in promoting sustainable travel. Please see Derwent London's Green Travel Plan.
Energy Use and Efficiency Audit
The Energy Savings Opportunity Scheme (ESOS) is the latest piece of EU energy efficiency legislation which has been introduced by the Department of Energy & Climate Change (DECC). ESOS introduces the requirement to undertake a mandatory programme of energy audits for ‘large enterprises’, which, as a tenant of ours, might include you. Please see attachment for further information.
Once the building is in full capacity the Building Manager will lead the Green Forum meetings where likeminded people can share ideas on sustainability and the environment.
Works and Alterations Procedures
There are no building updates at present.