76 - 78 Charlotte Street

Address of Building

76 - 78 Charlotte Street London W1T 4QS

Getting Here

For general travel information and directions/routes to the building, please visit:

Map Link

​Local Amenities and Discounts

Street Sensation
Open Table


Building Manager/Security

Alan Rose

Tel no: 020 7580 5054

Mobile: 07903 242 890

Email: opsmanager@derwentfitzrovia.com

Alan the Building Manager is your first point of contact for 76-78 Charlotte Street. Alan will ensure the smooth running of the building and can be contacted anytime Monday to Friday 9.00am – 6.00pm. 

There is night time security from Monday to Friday 6.00pm - 7.00am and all day at the weekends.

If you have any queries not answered by the Charlotte Management Team, please contact the Portfolio Manager.



There is no reception desk at this site.


Portfolio Manager

Mark Caldwell

Switchboard: 0207 659 3000 Monday to Friday 9.00am - 5.30pm

DDL: 0207 440 3917

Mobile: 07801 978911

Email: Mark.Caldwell@derwentlondon.com


​Visitors and Deliveries

Visitors and Deliveries

As the site is unmanned it is the responsibility of the tenant to either grant their visitor access via the entryphone system or go down and collect the visitor from the ground floor entrance. Once inside the building it is the tenants responsibility to accompany the visitor at all times when appropriate.

Couriers / Deliveries

Couriers to Charlotte Street are to use the entryphone system to notify the relevant tenant. Please do not bring trolleys into the main reception area or into the passenger lifts.


Access and DDA Facilities

Disabled Toilets

There is a disabled toilet located on the ground floor.   


The building lift is fully compliant for DDA requirements, both the operational panel and for wheelchair access. 

There are fire refuge points for disabled personnel in all fire lobbies.

Bicycle Stores and Showers

Unfortunately there is no bicycle store or showers at 76 - 78 Charlotee Street.

Cycle parking is available on local streets. For more about cycling and bicycle racks in the local area, please visit:

Nearest Bicycle Stands


There is no tenant or visitor parking directly on site.

For local street parking and car parks, please visit:

Car Parking

Map of Street Parking Pay and Display

CCTV and Access Control

The CCTV is a web based digital system that can be viewed and recorded in real time on or external to the building.  CCTV cameras are located around the building to monitor all access points into and out of it. 

Access / identification are controlled by an electronic visitor pass system.  For reasons of site safety and security we all have a duty of care to know who is on the premises at any time. Also to ensure that our visitors are aware of site safety and emergency information.


We want the building to be maintained to the highest standards of cleanliness. This means that the common areas are cleaned every weekday morning and all the toilets re-stocked.

Where possible we use minimal chemicals in the cleaning process.

If you encounter any problems please speak to Derwent London Management Team.

Common Areas

The main reception, lift lobbies, stairways, risers and other external areas within the scheme have been designated as common access areas.  Fire regulations do not allow these common areas to be utilised for storage, display or other activities in connection with their business.


76 - 78 Charlotte Street has 1 lift serving all floors from the main reception area.  All lifts automatically return to ground floor if the fire alarm is activated.

Smoking Policy

Smoking is not permitted anywhere within the curtilage of the building. This includes smoking and recharging of Electronic or E-Cigarettes.


There are male and female toilets are located within the tenants' demise.  The exception is the first floor where their toilets are located on the first floor landing.

​Health & Safety


Annual Fire Risk Assessments and General Risk Assessments are carried out annually by Derwent London's Health & Safety Team, relating to the landlord's areas only.  To request a copy of the Risk Assessments please enquire with the Building Manager or the Derwent London Managment Team.  Every tenant is responsible to conduct these Risk Assessments for their own premises.

It is important for everyone at the building to know the fire evacuation procedures in the event of an emergency.  The procedures are below for information.

Should you have any questions relating to the landlord's risk assessments or fire evacuation procedures, please contact Derwent London's Health & Safety Team directly - James.Scully@derwentlondon.com

Fire Evacuation Procedures



Derwent London Sustainability Policy

Sustainability is very important for our business.  Although we always seek to design and deliver buildings which are sustainable and efficient to run, rigorous management is still required in order to maximise performance and deliver the potential savings of which the buildings are capable.  Coupled with this we believe it is important to engage proactively with you, our tenants to assist in helping you to operate your spaces as efficiently as possible, thereby making our management efforts even more effective.

To help with this we have included various pieces of information which you might find useful.  These range from Green Travel Plans for your building, information on Green Forums and how to get involved through to cycle maintenance programmes and facilities.

Should you wish to discuss further any aspects with regards to sustainability in your building or space please speak to your Building Manager or contact the Derwent London Sustainability Team directly – sustainability@derwentlondon.com or visit http://www.derwentlondon.com/sustainability/

Refuse and Recycling

Where the landlord is responsible for the refuse collection at the property, attach is a schedule from the BPR Group listing the materials that can be recycled. 

Secure Paper are part of the BPR Group and can arrange for IT and electrical items to be recycled or reused.  Please see their leaflet for further information.

Recyclable Materials

Secure Paper

Green Travel and Survey

Derwent London is committed to a cleaner, greener environment for our employees, tenants and others around us and this extends right through to how we travel. 

We ask you to encourage your staff to use sustainable means of transport to, from and during work and hope you can help in promoting sustainable travel.  Please see Derwent London's Green Travel Plan.

Derwent London Green Travel Plan

Energy Use and Efficiency Audit

The Energy Savings Opportunity Scheme (ESOS) is the latest piece of EU energy efficiency legislation which has been introduced by the Department of Energy & Climate Change (DECC). ESOS introduces the requirement to undertake a mandatory programme of energy audits for ‘large enterprises’, which, as a tenant of ours, might include you.  Please see attachment for further information.

Energy Savings Opportunity Scheme

​Works and Alterations Procedures

News/​Building Update


There are no building updates at present.