1 - 2 Stephen Street
Address of Building
1 - 2 Stephen Street London W1P 1AT
For general travel information and directions/routes to the building, please visit:Map Link
Local Amenities and Discounts
Alton Jarvis the Building Manager is your first point of contact. He will ensure the smooth running of the building and can be contacted anytime Monday to Friday 8.00am – 6.00pm.
Office Number: 0207 631 3793
Mobile: 07595 202 577
Security Manager: Jelena Polokova
Office Number: 0207 631 3793
Mobile: 07538 543 596
If you have any queries not answered by the Stephen Street Management Team, please contact the Portfolio Manager.
Claire Jones & Lauren Donovan-Whitehouse
Tel: no: 0207 436 0909
Claire and Lauren are here to meet and greet visitors, and when requested will inform you of the arrival of a visitor. They are also very knowledgeable about the local area and can guide you in choosing restaurants, hotels, shops and the like and the local retailers that are offering discounts. Please see them for more details.
The reception is staffed Monday to Friday 8.00am - 6.00pm. Out of hours the secuity staff will take over these duties.
Switchboard: 020 7659 3000 Monday to Friday 9.00am - 5.30pm
DDI: 0207 659 3088
Mobile: 07515 919700
Visitors and Deliveries
Visitors and Deliveries
Entry and identification are controlled by an electronic visitor pass system Monday to Friday 7.00am - 6.00pm. Upon arrival, your visitor should go to the main reception where they will be issued with a site pass. Please notify reception in advance of guests arriving so the passes can be pre-printed and your guests will not be delayed. Visitors will be asked to book out and return their visitors pass and access card before leaving the premises.
Out of hours access requires the use of an access fob or use of the entry system located on the totem at the main entrance. The Security staff can either help as required.
For fire safety reasons, visitors leaving the premises for short periods of time (e.g. for lunch) will be asked to book out and leave their passes at the relevant security or reception desks for re-issue upon their return.
Couriers / Deliveries
All deliveries are directed to 1 Stephen Street's loading bay zone located at teh back of the building.
Please do not bring trolleys into the main reception area or into the passenger lifts.
The service road accomodates up to 10 vehicles for loading and unloading only and the loading bays accomodate up to 3 multi sized vehicles.
Access and DDA Facilities
The building lifts are fully compliant for DDA requirements, both the operational panel and for wheelchair access.
Bicycle Stores and Showers
We aim to promote green travel so have 127 bike spaces in location B1 and 46 bike spaces in location B2, at 1 Stephen Street.
There are 2 dedicated shower blocks located in B1 at 1 Stephen Street comprising of 15 showers with changing rooms and lockers located in B1 & B2 with 2 drying rooms at 1 Stephen Street.
Please enquire with the Building Manager to use these facilities.
Only those tenants with leased parking can use the car park on site comprising of 48 parking spaces. There is no parking for other tenants or their visitors.
For local street parking and car parks, please visit:
CCTV and Access Control
The CCTV is a web based digital system that can be viewed and recorded in real time on, or external to, the building. CCTV cameras are located around the building to monitor all access points into and out of it.
Access / identification is controlled by an electronic visitor pass system. For reasons of site safety and security we all have a duty of care to know who is on the premises at any one time and ensure that our visitors are aware of site safety and emergency information.
We want the building to be maintained to the highest standards of cleanliness. This means that the common areas are cleaned every weekday morning and all the toilets re-stocked.
Where possible we use minimal chemicals in the cleaning process.
If you encounter any problems please speak to the Building Manager.
The main reception, lift lobbies, stairways, risers and other external areas within the buidling have been designated as common access areas.
Fire regulations do not allow these common areas to be utilised for storage, display or other activities in connection with their business.
1 Stephen Street has 6 passenger lifts serving all floors from the main reception area. It also has 2 fireman's lifts which serve each floor in the event of emergency and one goods lifts for transporting deliveries into and out of the building.
2 Stephen Street has 2 passenger lifts serving all floors from the main reception area, and 1 goods lift for transporting deliveries into and out of the building.
Smoking is not permitted anywhere within the curtilage of the building. This includes smoking and recharging of Electronic or E-Cigarettes.
There are male and female toilets on all floors of 1 & 2 Stephen Street.
If supplies are lacking or the facilities in any way are not up to standard, please let reception know.
Health & Safety
Annual Fire Risk Assessments and General Risk Assessments are carried out annually by Derwent London's Health & Safety Team, relating to the landlord's areas only. To request a copy of the Risk Assessments please enquire with the Building Manager or the Derwent London Managment Team. Every tenant is responsible to conduct these Risk Assessments for their own premises.
It is important for everyone at the building to know the fire evacuation procedures in the event of an emergency. The procedures are below for information.
Should you have any questions relating to the landlord's risk assessments or fire evacuation procedures, please contact Derwent London's Health & Safety Team directly - James.Scully@derwentlondon.com
Derwent London Sustainability Policy
Sustainability is very important for our business. Although we always seek to design and deliver buildings which are sustainable and efficient to run, rigorous management is still required in order to maximise performance and deliver the potential savings of which the buildings are capable. Coupled with this we believe it is important to engage proactively with you, our tenants to assist in helping you to operate your spaces as efficiently as possible, thereby making our management efforts even more effective.
To help with this we have included various pieces of information which you might find useful. These range from Green Travel Plans for your building, information on Green Forums and how to get involved through to cycle maintenance programmes and facilities.
Should you wish to discuss further any aspects with regards to sustainability in your building or space please speak to your Building Manager or contact the Derwent London Sustainability Team directly – firstname.lastname@example.org or visit http://www.derwentlondon.com/sustainability/
Refuse and Recycling
Where the landlord is responsible for the refuse collection at the property, attach is a schedule from the BPR Group listing the materials that can be recycled.
Secure Paper are part of the BPR Group and can arrange for IT and electrical items to be recycled or reused. Please see their leaflet for further information.
Green Travel and Survey
Derwent London is committed to a cleaner, greener environment for our employees, tenants and others around us and this extends right through to how we travel.
We ask you to encourage your staff to use sustainable means of transport to, from and during work and hope you can help in promoting sustainable travel. Please see Derwent London's Green Travel Plan.
Energy Use and Efficiency Audit
The Energy Savings Opportunity Scheme (ESOS) is the latest piece of EU energy efficiency legislation which has been introduced by the Department of Energy & Climate Change (DECC). ESOS introduces the requirement to undertake a mandatory programme of energy audits for ‘large enterprises’, which, as a tenant of ours, might include you. Please see attachment for further information.
Works and Alterations Procedures
There are no building updates at present.