Holden House

Address of Building

Holden House 57 Rathbone Place London W1T 1JU

Getting Here

For general travel information and directions / routes to the building, please visit:

Map Link
TFL
Citymapper

​Local Amenities and Discounts

Street Sensation
Open Table
Yell

​Contacts

Building Manager/Security

Ben Annor-Adjaye

Office Number: 0207 637 8636 Monday to Friday 9.00am - 7.00pm

Mobile: 07949 128 545 Monday to Friday 7.00am - 7.00pm

E-mail: buildingmanager@holdenhouse.co.uk

Ben Annor-Adjaye, the Building Manager is your first point of contact at Holden House. He will ensure the smooth running of the building and can be contacted anytime Monday to Friday 7.00am – 7.00pm.

If you have any queries not answered by the Building Manager, please contact the Facilities Manager or the Property Manager.

 

Reception

Vaida Radinskaite

Tel. no: 0207 637 8688

E-mail: reception@holdenhouse.co.uk

Vaida is here to meet and greet visitors, and when requested will inform your receptionist of the arrival of a visitor. She is also very knowledgeable about the local area and can guide you in choosing restaurants, hotels, shops etc. Please see reception for more details.

The reception is staffed Monday to Friday 7.00am - 7.00pm. Out of hours the security staff will take over these duties.

 

Facilities Manager

Marful Miah

Switchboard: 0207 659 3000 Monday to Friday 9.00am - 5.30pm

DDI: 0207 440 3021

Mobile: 07736 621 338

Email: Maruf.Miah@derwentlondon.com

Out of hours: 0207 659 3000 (this is linked to an emergency contact service)

 

Property Manager

Aswin Kerai

Switchboard: 0207 659 3000 Monday to Friday 9.00am - 5.30pm

DDI: 0207 659 3088

Mobile: 07515 919 700

E-mail: Aswin.Kerai@derwentlondon.com

 

​Visitors and Deliveries

Visitors and Deliveries

Entry and identification are controlled by an electronic visitor pass system. Monday to Friday 7.00am - 7.00pm: Upon arrival, your visitor should go to the main reception where they will be issued with a site pass. Please notify reception in advance of guests arriving so the passes can be pre-printed and your guests will not be delayed. Out of hours access requires the use of an access fob or use of the entry system located on the totem at the main entrance. The Security staff can either help as required.

Couriers / Deliveries

The reception staff and night security staff cannot sign for tenant deliveries - all couriers will be directed to the relevant tenant. All large deliveries should be made via the goods lift located at 50a Rathbone Place. Please do not bring trolleys into the main reception area or into the passenger lifts.

Services

Access and DDA Facilities

Disabled Toilets

There are disabled toilets located on each floor from 1st floor to 5th floor.

Lifts

The building lifts are fully compliant for DDA requirements, both the operational panel and for wheelchair access.

Bicycle Stores and Showers

We aim to promote green travel so have a cycle store for bicycles on the ground floor.

Parking

There is no tenant or visitor parking directly on site.

For local street parking and car parks, please visit:

Car Parking

Map of Street Parking Pay and Display

 

CCTV and Access Control

The CCTV is a web based digital system that can be viewed and recorded in real time on or external to the building.  CCTV cameras are located around the building to monitor all access points into and out of it.

Access / identification is controlled by an electronic visitor pass system.  For reasons of site safety and security we all have a duty of care to know who is on the premises at any time and ensure that our visitors are aware of site safety and emergency information.

Cleaning

We want the building to be maintained to the highest standards of cleanliness. This means that the common areas are cleaned every weekday morning and all the toilets re-stocked.

Where possible we use minimal chemicals in the cleaning process.

If you encounter any problems please speak to the Building Manager.

Common Areas

The main reception, lift lobbies, stairways, risers and other external areas within the scheme have been designated as common access areas.  Fire regulations do not allow these common areas to be utilised for storage, display or other activities in connection with their business.

Lifts

Holden House has 2 lifts serving all floors from the main reception area. All lifts automatically return to ground floor if the fire alarm is activated. It also has 1 goods lift for transporting deliveries into and out of the building.

Smoking Policy

Smoking is not permitted anywhere within the curtilage of the building. This includes smoking and recharging of Electronic or E-Cigarettes.

Toilets

There are male and female toilets on all floors of Holden House.

If supplies are lacking or the facilities or in any way not up to standard, please let the Building Manager / Reception know.

​Health & Safety

 

Annual Fire Risk Assessments and General Risk Assessments are carried out annually by Derwent London's Health & Safety Team, relating to the landlord's areas only.  To request a copy of the Risk Assessments please enquire with the Building Manager or the Derwent London Managment Team.  Every tenant is responsible to conduct these Risk Assessments for their own premises.

It is important for everyone at the building to know the fire evacuation procedures in the event of an emergency.  The procedures are below for information.

Should you have any questions relating to the landlord's risk assessments or fire evacuation procedures, please contact Derwent London's Health & Safety Team directly - Rod.Douglas@derwentlondon.com or Marc.Heller@derwentlondon.com

Fire Evacuation Procedures

​Video

Sustainability

Derwent London Sustainability Policy

Sustainability is very important for our business.  Although we always seek to design and deliver buildings which are sustainable and efficient to run, rigorous management is still required in order to maximise performance and deliver the potential savings of which the buildings are capable.  Coupled with this we believe it is important to engage proactively with you, our tenants to assist in helping you to operate your spaces as efficiently as possible, thereby making our management efforts even more effective.

To help with this we have included various pieces of information which you might find useful.  These range from Green Travel Plans for your building, information on Green Forums and how to get involved through to cycle maintenance programmes and facilities.

Should you wish to discuss further any aspects with regards to sustainability in your building or space please speak to your Building Manager or contact the Derwent London Sustainability Team directly – sustainability@derwentlondon.com or visit http://www.derwentlondon.com/sustainability/

Refuse and Recycling

Where the landlord is responsible for the refuse collection at the property, attach is a schedule from the BPR Group listing the materials that can be recycled. 

Secure Paper are part of the BPR Group and can arrange for IT and electrical items to be recycled or reused.  Please see their leaflet for further information.

Recyclable Materials

Secure Paper

Green Travel and Survey

Derwent London is committed to a cleaner, greener environment for our employees, tenants and others around us and this extends right through to how we travel. 

We ask you to encourage your staff to use sustainable means of transport to, from and during work and hope you can help in promoting sustainable travel.  Please see Derwent London's Green Travel Plan.

Derwent London Green Travel Plan

Energy Use and Efficiency Audit

The Energy Savings Opportunity Scheme (ESOS) is the latest piece of EU energy efficiency legislation which has been introduced by the Department of Energy & Climate Change (DECC). ESOS introduces the requirement to undertake a mandatory programme of energy audits for ‘large enterprises’, which, as a tenant of ours, might include you.  Please see attachment for further information.

Energy Savings Opportunity Scheme

​Works and Alterations Procedures

News/​Building Update

 

There are no building updates at present.